Outline-STCi09-Management Skills for the New Engineering Manager

How to Successfully Complete the Dual-Track Transition™ From Engineer to Management

Two-Day Workshop
Facilitated by Steven Cerri
Class size is limited to 24 participants


1. Introductions


2. Effective Communication as the Key to Success For New Managers

  • How managers use communication to lead

3. Motivating Teams

  • How to use “maps” to build team cohesion
  • Using “individual maps” to generate a “team map”
  • Building a team culture

4. Using Non-Verbal Cues to Guide Your Management Communication

  • Using the power of words
  • Using Representational Systems to Motivate
  • Visual
  • Auditory
  • Kinesthetic
  • Digital

5. The Importance of Building Rapport to Create Influence

  • Mirroring
  • Matching
  • Pacing
  • Leading

6. Understanding Your Preferred Communication Style Profile

  • Your preferred communication style
  • Understanding the preferred communication style of others

7. Motivating Through Different Media

  • In person
  • On the phone
  • Via email

8. Your Identity As A Manager

9. Best Practices for the New Manager

10. Best Practices of Managers in Your Field of Expertise

11. The Five Traps to be Avoided by the New Manager

12. Six Functions of the Successful Manager

  • Focus on these functions to be successful

13. How to Avoid Micromanagement

  • Guaranteed processes to avoid micromanaging your team

14. Learn How to Adjust Your Management Style to Any Situation

  • Based on the context
  • Based on the personnel