Effective Communication Skills
in Technical Organizations
Achieving an Optimal Interpersonal Style at Work
Facilitated by Steven Cerri
Class size is limited to 24 participants
Communication is fundamental to all human interaction. Engineers and technical professionals have unique ways of communicating that often rely on data and information, and not on the subtleties or the “soft skills” of human communication. These soft skills are critical success factors necessary for the long-term success of any technical career.
Today’s engineers must be competent in their technical specialty and be able to effectively influence, persuade, and communicate their ideas, concepts, and goals. They must learn how to effectively communicate with colleagues, managers, team members and customers. Most engineers spend years developing their technical expertise and little time mastering the skill of communication.
Participants in this workshop will learn real-world, proven techniques that will immediately impact the way they communicate at work. As a technical professional himself, Steven Cerri combines two technical degrees along with an MBA and over twenty years of technical/business management experience, to facilitate this highly recommended program. He has trained thousands of engineers and technical professionals to become confident communicators in any situation. This is a fast-paced, highly interactive one-day workshop.