Everyday Negotiating Skills for Technical Professionals
How to Avoid Win-Lose Exchanges and
Achieve Win-Win Outcomes in Your Everyday Interactions
Facilitated by Steven Cerri
Class size is limited to 24 participants
While every organization has their share of “win-lose” encounters between colleagues, customers, sponsors, and managers, studies and experience support the statement that “win-win” communications and encounters produce the best work environments and the most effective outcomes. How can engineers, project leads, technical managers, and non-technical professionals consistently produce win-win outcomes in their typical, everyday encounters with others?
In this two-day workshop, participants will learn how to consistently and confidently diffuse win-lose exchanges to build win-win-outcomes. Utilizing the Negotiating Style Profile and Dealing with Tough Negotiators assessments from HRDQ, participants will discover their default communication and negotiation styles, and learn how to adjust their responses to foster win-win encounters. They will also learn the ten most common communication styles that others use to defeat win-win philosophies. This highly-interactive program includes a unique combination of classroom instruction, facilitative discussion, individual skills assessments, and team or small-group negotiation simulations. The trainer, Steven Cerri, brings an extensive background of both technical skills and communication mastery to facilitate this fast-paced and engaging program. Over the past 15 years, he has trained thousands of technical professionals to become more confident communicators and skilled negotiators.